Common Membership Questions Answered
- Where do I log in/out?
On a PC/laptop, the login is found in the upper right-hand corner of the top menu bar (the red bar). On mobile, it is located on the top menu. The direct link is here: https://mediabiasfactcheck.com/login/
- How do I change my billing info/credit card, etc.?
- How do I reset my Password?
- Why did my monthly/yearly account renew without warning?
Before you signed up, we put in bold lettering that accounts will renew until canceled. The exact wording is: “All transactions are handled securely by Stripe, which exceeds the most stringent security standards. Memberships will renew until canceled.”
- My account was renewed, but I meant to cancel. Will you issue a refund?
It happens. We understand. Yes, we will issue a refund, but we hope you will continue to support us.
Important: Please contact us directly for a refund. Please do not file a credit card dispute as we have to pay extra to refund the money. editor@mediabiasfactcheck.com
- How do I cancel?
The cancel link is found in the footer of the website. Of note, when you cancel, your ad-free service will continue until the next renewal date. The account is canceled at the next renewal date, and you will not be billed.
- Can I purchase multiple memberships for a group or organization?
Yes, you can. Please contact us via email with the number of accounts needed, and we will provide a quote. editor@mediabiasfactcheck.com
- Are memberships/donations tax-deductible?
No, we are not a nonprofit. Memberships and donations fund the website and pay staff and ownership for their work.
- I signed up with PayPal, but it did not create an account?
We are not sure why, but sometimes PayPal does not generate a membership. It is rare but has happened. Please contact us if this happens. It is an easy fix on our end. editor@mediabiasfactcheck.com
- I am having problems with my membership that are not answered above.
Send us an email with the problem, and we will help you sort it out. editor@mediabiasfactcheck.com
Go Ad-free Now!
Last Updated on July 25, 2025 by Media Bias Fact Check